For companies looking to add Banking or Merchant Services to their existing sales portfolio, City Networks has proven time and time again that partnering with us is a fantastic asset. We combine industry leading rates and impeccable support. It is natural that companies considering partnering with us will have many questions about our partnership models. We at City Networks value transparency and honesty, so we have created this handy guide of the most frequently asked questions from those interesting in partnering with us. Take a look over the list, and see if partnering with City Networks Global Group is the right fit for your business.

What is an affiliate?

Becoming an affiliate means that you can promote a product or service and earn a commission
or referral fee whenever a sale is made.

What are Merchant Services?
Merchant services are a specific type of financial service that focuses on providing all the
infrastructure businesses need to accept payments from their customers. This includes a range
of physical and digital solutions such as card terminals, point of sale (POS) systems, payment
gateways and merchant accounts allowing payments to be made in store, online or over the phone.

What type of business do I need to have to be an affiliate?
There is no restriction on the type of business you can be. For example, if your company is
currently selling utilities to your existing clients then merchant services could be added as an
additional service you can provide.

Do City Networks require my company to have a certain number of employees?
There is no limit to the number of employees within your company and as you expand within
the City Networks Global Group, we will work with you to offer training and support on all our products.

How is training completed with large teams?
All our training is completed via Skype and/or through face to face sessions in our offices
or at your place of business, we do also offer larger groups F2F training at your place of
business or at our training facility at 7 Bell Yard, London.. This all depends on what works
best for your company and team, our basic online training takes around 3 hours to
complete with additional support available as required.

We will always endeavor to work around the needs of your business.

What documentation is required to join as an affiliate?
When joining City networks as an Affiliate we require the following:

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• Company / Individual name

• Company number

• Registered Address

• Director Name, Email address, Contact Number

 

Once this has be approved by our HR department, we will proceed to setting up the agreements for review.

Is there a start up cost for becoming an affiliate with City Networks Global Group?
There is no start up fees for partnering with City Networks Payment Facilitators.

Which card terminals do you use?
City Networks use trusted market leading brands including: Ingenico, Pax, Verifone, Castles
and Sumni branded card terminals.

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What type of card payments can be accepted?

Our card processing merchant accounts will enable you to
process the full range of MasterCard and Visa credit and debit card types. The ability to
process American Express cards is also option.
From our range of fixed, portable, mobile and online based credit card machines you can find
the best machine to suit your merchant’s business needs both Online and Offline.

Whom is the Acquirer/Bank?
City Networks Global work in partnership with multiple financial institutions to provide
bespoke merchant solutions WORLDWIDE. Regulated as an Independent Sales Organization
(ISO) accredited with all schemes and FCA Regulated financial institutions.

How is City Networks Merchant Services pricing models structured?
City Networks endeavors to have the most competitive rates in the industry. Our rates and
fees are tailored to the type and volume of business you are dealing with. City Networks also
has set rates on all card types and set monthly costs based on business turnover.

City Networks Global Group offers

eGateway, eToken, eBank2Bank, eCrypto, eSMS, e-Commerce and Virtual Terminal Solutions that

are designed for businesses who have the following requirements:

 

• A card payment facility for an existing e-commerce website

• Mail Order / Telephone Order Globally recognizable Businesses who need to take 
  card payments but do not want a physical terminal or require anonymity.

•  Worldwide payment acceptance and transference of funds through multiple channels.

 

City Networks also offers business banking and Offshore banking solutions

How is the ongoing residual payments worked out?
You will be paid based on the turnover from all payment acceptance channels which is
always a month in arrears. There is no set amount each month as this is dependent on
turnover and card user profile, etc. But the percentage you receive is paid on the gross profit
made by City Networks Global Group, we do not levy a service charge or impose additional
fees and as the Acquiring Bank your revenue and share profit share is significantly larger
than through a standardised ISO agreement that splits profits with their banking partner
before offering you a percentage. Being Direct to City Networks your margins are greater.

How long does it take to process a deal?
Our typical turnaround time is 2-5 days (Next day setups available with Hourly approvals)

Does my customer remain mine once sold, and can I complete their renewal?
Yes, we set you up with your own account on our CRM and you can renew your customer
within 6 months of the contract end date. Introduce a customer once and get paid a lifetime
when maintaining your client rapport which we encourage to support satisfied customer retention's.

Is there a limit on sales?
No, you can put in as many as possible, if you have a large deal, or one that require support
from our team we are here to help.

What happens if I am not making any sales?
You will have an affiliate manager who will be able to help guide you and advise you on next
steps to help bring in sales. There are a few different options we can look at to keep you
active and with our range of unique Bespoke solutions, we are confident you will always
have an active line up of products and services to offer any business.

Do I administer the paperwork?
City Networks will provide training on the one-page Online application form to fill in or we
have a support teams that can load the application for you.

Can City Networks offer customers the ability to take online & over the phone payments?
The application process has come a long way over the years and now we now have a
streamlined one-page form to fill in through weblink. You will receive training on this, and
we have a support team to hand to help you through the applications process. If required, we
can always provide refresher training to you and your teams.
 

Can I just refer?
We have a referral process too, if you would like City Networks to contact the lead provided
for any of your clients you have that are interested in looking at their Banking or Merchant
Services, this is with a referral fee rather than commissions so speak with your affiliate
manager if this is the correct process for you.

                                          I have a client asking about merchant services now, can I sign them up while in training?
                                              Absolutely, our support team can load on the deal and once you are all set up and trained, we
                                              can move it over to your portfolio. You will then receive the commissions when they go live.

Next Steps?
Speak with your introducer or our customer support team to get the ball rolling:  (0)330 3215 999
Alternatively announce your interest to our partnership team by email:  hello@city-network.info